Shipping policy

Shipping Policy

At LAGOUSSELLING, we carefully prepare and package every order before it is shipped.

Order Processing

Orders are processed after payment has been successfully confirmed.

Please allow 1–3 business days for order processing and preparation before your order is dispatched.

During periods of high order volume, promotions, holidays, or unforeseen circumstances, processing may take longer. If there is a significant delay, we will communicate this to you.

Delivery

Delivery times depend on your location and the shipping service selected at checkout.

Estimated delivery times will be provided where available during checkout.

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our control, including customs clearance, weather, courier delays, public holidays, incorrect delivery information, or other unforeseen circumstances.

Local Orders in Nigeria

For orders within Nigeria, delivery fees and estimated delivery times will depend on the customer's delivery location and the available courier service.

The applicable shipping cost will be displayed at checkout where available.

International Orders

We ship to selected international destinations.

International shipping costs and available delivery options will be calculated at checkout based on the destination and applicable shipping service.

Customers placing international orders are responsible for providing a complete and accurate delivery address.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

LAGOUSSELLING does not control the customs policies, tax rates, or import requirements of destination countries.

Customers are responsible for ensuring that their order complies with the import requirements of their country.

Customs delays are outside our control and may affect the estimated delivery time.

Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after the shipment has been handed over to the courier.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate delivery information at checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply for re-delivery.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and item.

If your tracking information indicates that an order has been delivered but you have not received it, please contact us so we can assist with investigating the delivery.